Tasha joins Next Step Community Management with more than 16 years of community association management experience in a variety of property types, including: residential; condominium and commercial. She operated a small management company on the Central Coast and has previously served in executive leadership positions. Tasha has specific expertise in strategic planning for communities.
Tasha holds the specialized designation of CCAM (Certified Community Association Manager – Portfolio Manager) from the California Association of Community Managers, as well as the AMS (Association Management Specialist and the CMCA (Certified Manager of Community Associations) designation from the Community Associations Institute (CAI). Tasha serves on a CAI committee and has been a guest speaker at industry events.
Tasha holds a Master’s in Business Management degree with a concentration in organizational behavior and design as well as accounting. She is an adjunct lecturer at Cal State University-Monterey Bay in Business Communication, Business Ethics, and Data Analytics. She is an avid learner and teacher. When not focusing her immense amount of energy on community management, she spends time hiking along the Central Coast and traveling with her family. 


Executive Vice President

Debbie Graffam has joined the Next Step Team as our Executive Vice President and is primarily serving our Southern California region. Debbie has served as a Property Manager and in the Community Association Industry for a combined 25 years, and has managed residential homes, on-site, portfolio, new development, commercial and co-op condo conversions. She began her industry tenure as an assistant and quickly worked her way through as a Manager, Community Management Director, Operations Director and Executive Vice President.

Born and raised in the Inland Empire, Debbie has enjoyed watching the area develop from farmland to vast suburban areas. This area growth has allowed the HOA industry to flourish and assist cities with maintaining the integrity of their surroundings. 

Debbie holds a Bachelor of Science degree in Organizational Leadership and graduated Summa Cum Laude from Brandman University, which is part of Chapman University. She has also earned her Certified Manager of Community Associations (CMCA), Association Management Specialist (AMS) and Professional Community Association Manager (PCAM) credentials from Community Associations Institute (CAI).

 She has many hobbies but when not working, you will find her completing a variety of DIY projects on her home. She is also an avid hockey fan and spends many nights attending local games during the season. Debbie also enjoys road trips and will drive anywhere in the United States whenever the opportunity is presented.


Operations Specialist

Bailey joins Next Step Community Management with two years of community association management administration and many years of customer service experience. She is a key player in all administrative and operation activities. She consistently demonstrates her ability to navigate, and problem solve on all types of Associations, such as new developments, low to high rise condominiums and large planned communities.

Bailey holds a Bachelor of Science in Business Administration with a concentration in Information Systems from California State University-Monterey Bay. She also holds the M-100 degree from the California Associations Institute and regularly attends classes to keep updated on Industry specific issues. Bailey plans to pursue a master’s degree in Business Management.

She likes to spend her time exploring the Monterey Peninsula, trying good restaurants one at a time, visiting Disney, swimming, traveling, and spending time with her one-year-old cat.

NEXT STEP COMMUNITY MANAGEMENT    PHONE: (800) 562-3885    EMAIL: info@NextStepCommunities.com

3031 Tisch Way 
110 Plaza West

San Jose, CA 95128


101 Cooper Street
Santa Cruz, CA 95060


701 Palomar Airport Road
Ste 300

Carlsbad, CA 92011