FULL SERVICE MANAGEMENT
The communities we manage include high-rise, master planned, condos and single family homes. We are solution driven and have the expertise to tailor our services specific to the needs of your community. Understanding the complexities of the association, board and homeowners continues to be the key to our success. We strive to exceed your expectations every single day.
No matter if you are a seasoned community or one that has just been built, we have the systems and processes in place to ensure the value of your property is kept and improved on as time goes by. We work with you to establish strategic action plans for maintaining the property, develop and manage maintenance plans, all while being fiscally responsible. Whether the smallest detail or large emergency, rest assured that our team will respond accordingly, timely, professionally, courteously to your needs.
We know how important financial health is to the association. To that end, we conduct multiple reviews of your financials, administer thorough review and analysis of your budget, and have ensured that internal controls are in place to minimize risk.
We understand how important the transition from developer to association is. Working closely with both parties helps to protect, maintain and enhance property values and ensure the association is carrying on the developers vision for the benefit of the entire community. We specialize in financial review, budget preparation, review of governing documents, creation of rules and regulations, establishing and negotiating vendor contracts and much more.
Our state of the art technology package is safe and secure in a cloud environment that is accessible 24/7. Through our website, homeowners can access their account to make online payments, obtain copies of forms and governing documents, and request work orders, all in real time. Our proprietary app allows management, boards and homeowners alike to access information securely and easily at any given time.
We offer our customers 24/7 customer service. After hours calls are answered by a third party partner who has access to all the pertinent details of your community and is trained in how to assess emergency vs. normal work order issues to help minimize and manage unexpected crises and expenses.
NEXT STEP COMMUNITY MANAGEMENT PHONE: (800) 562-3885 EMAIL: info@NextStepCommunities.com